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FAQ

CONTACT INFORMATION

You can email us anytime at info@troovifinds.com.  If you prefer to call, you can reach us at 469-893-0414 from 9AM - 5 PM (CST). We love to hear from our customers!

WHEN WILL MY ORDER SHIP?

We get it! You see your "Troovi Find" and need it ASAP---we have you covered. Orders are processed daily from Texas, but allow 3-5 days for monogram items.

WHAT IS YOUR RETURN POLICY?

Wrong size, color, or you simply don't like your "Find" you won't be stuck with it forever! Please read our Return Policy , but here is a short run-down. Ship the item(s) back to us within 14 days, and receive store credit.

HOW WILL I RECEIVE AND USE STORE CREDIT?

Once we receive your returned item(s), you will receive an email with your code to be used for your next purchase (for cost of merchandise, less shipping charges). Enter the code at check-out and you are all set!

I FELL IN LOVE AND IT'S OUT OF STOCK - NOW WHAT?

O' friend - have we been there!! The perfect dress for that perfect occasion and it's sold out. There is hope! Sign up to be notified via email when/if an item is restocked in your size.

WHICH ITEMS CAN I MONOGRAM?

Nothing like adding a personal touch to your outfit - right!?! Here is the list of items that can be monogrammed, but maybe you have a vision for an item that is not listed. Just send us an email at info@troovifinds.com and we will let you know if it can work!! We aim to please!